Add an event section


Adding a section to an event will allow people to book tickets, you can think of them as a ticket type. Some examples of sections you may want are: General admission, VIP, Dietary Requirements, Early bird, Under 12s, restricted mobility, or even Section A, B, C, D if your event is being held at a larger venue.

Seating capacity defines how many tickets are available, once all the tickets for that section are booked the section will no longer be available on the event booking form though you will still be able to add a booking for that section. Ticket price can be left as 0 for free tickets, please remember there is a very small 1% charge for tickets that covers the cost of processing credit card payments.

If you specify an open date then tickets will not be available for that section until after the open date, likewise if you specify a close date then tickets for that section will not be available after the close date. If you specify a close time after the event starts then bookings will remain open until that time.

If a section is not visible then it won't be available on the event booking form displayed on your website, this can be useful for things like VIP tickets.


More details

If you tap more details it will display these more advanced fields.

Release after will hide the section until the section specified is 90% full, this can be useful if your venue has a number of seating sections and only want to release extra seating when the available sections are almost full. If the other section is called "Section A", then simply enter "Section A" and this section will remain hidden until Section A is 90% full.

The next two fields are useful if you want to cap ticket pricing then, this is best explained with some examples.

  • Example 1: You've set the ticket price to $25 but want to make every fifth ticket free, if you enter 5 "For every X tickets" and $100 for the max price then five tickets will cost $100 and ten tickets will cost $200.
  • Example 2: You've set the ticket price to $10 but want to make your event affordable for families of four or more, if you enter 10 "For every X tickets" and $35 for the max price then families of up to 10 people will pay a maximum of $35 to attend the event.

Have more questions? Submit a request